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Our Services


We design and conduct all types of opinion surveys, no matter how large or small - C2C, B2B and B2C - tailored specifically to your business requirements. Sure, you may think you can do it yourself using Survey Monkey. However designing, running and interpreting a successful survey is more difficult than you think.

The information you gather is only as good as the questions you ask and the samples you use.

That's why you need our skills and expertise in:

  • customer experience surveys and NPS (Net Promoter Score) measurement

  • developing customised quantitative and qualitative questionnaires

  • conducting large or small online surveys, in-depth interviews and focus groups

  • sampling

Data Collection

If you need to collect data or research people's opinions, but don't know where to start - look no further.

Data collection is time-consuming, difficult and can be overwhelming.

This is where we can help you to:

  • collect primary data from customers, competitors or any relevant market

  • collect secondary data such as literature reviews, industry analyses

  • perform competitor analyses

  • benchmark your results


You have collected all this data - now what do you do with it?

Where relevant, our experts analyze these data:

  • quantitatively, using descriptive and/or inferential statistics

  • qualitatively, such as text analytics and sentiment analysis

  • visually using user-friendly charts, graphics and dashboards

  • with robust tools such as SPSS, Analyse-it, Excel, Tableau, and Qlik

  • using research tools that are best for the job and not tied to a particular methodology


We collate the results from the surveys and data collection to produce:

  • visual and easy-to-interpret reports

  • useful dashboards of findings

  • insightful conclusions

  • actionable results


Strategic Consulting

We provide management consulting services to help your business to:

  • interpret the findings

  • consider your strategic options

  • generate new ideas

  • develop actionable strategies

  • improve organisational performance

  • help you to bring your market research in-house

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